We'll happily accept returns on all full-priced items received within 14 days, providing the product is in original condition with tags attached. Any returns made after this time will not be accepted for a return (unless delayed due to postage and handling).

If you have placed an order containing the KORA Organics gift-with-purchase, please note that when making a return, you must return the gift-with-purchase item along with the LOC item/s. To be eligible for a return, the gift-with-purchase item must be unused and the seal must not be broken/opened.


Failing to return the gift-with-purchase in it's original condition will result in the value of the item being deducted from your return value.


'Final sale' items are non-refundable and cannot be returned/exchanged unless deemed faulty.

How to Return

To return your items, follow the steps below to ship your items back in all original packaging, unworn and in original condition with all tags attached.



Prepare your item/s to return


How to pack products before returning
Do's and Don'ts
Do's and don'ts when returning items

Start a Return

Once your request has been approved by our team, you will receive an email with your return information. Please check your junk mail as it can sometimes be redirected there.